Upgrading to vCenter server 4.0 update 1 or vcenter server 4.1 fails


Last Friday I did upgrade vCenter from vSphere 4.0 to vSphere 4.1 U1. During upgrade I had to solve an issue which I saw for the very first time. In the middle of upgrade error appeared :

unable to delete vctomcat service

Few minutes of “googling” and I’d found that error was cause by tomcat which didn’t shutdown in timely manner. VMware KB provides solution: to solve it you have to reboot server where your vCenter is installed. If you wanna avoid this particular problem, Windows registry has to be modify as follows:

  1. Click Start > Run, type regedit, and click OK.
  2. Navigate to the following registry key:HKEY_LOCAL_MACHINESystemCurrentControlSetServicesvctomcatParameters

  3. Right-click the Parameters folder and click New.
  4. Add the following (DWORD) registry values:Value Name: WaitHintStart
    Value: <Time to wait for service to start in milliseconds>

    Value Name: WaitHintStop
    Value: <Time to wait for service to stop in milliseconds>

  5. Repeat Steps 1 to 4 for the vpxd service. The registry key is located at:


VMware KB doesn’t provide exact value for DWORD registry , I set 10000 ms (10 seconds) which should be more than enough for tomcat to shutdown properly.

Here you can find source VMware KB article: KB1016655

0 0 votes
Article Rating

Artur Krzywdzinski

Artur is Consulting Architect at Nutanix. He has been using, designing and deploying VMware based solutions since 2005 and Microsoft since 2012. He specialize in designing and implementing private and hybrid cloud solution based on VMware and Microsoft software stacks, datacenter migrations and transformation, disaster avoidance. Artur holds VMware Certified Design Expert certification (VCDX #077).

Notify of
Inline Feedbacks
View all comments
Would love your thoughts, please comment.x

FOR FREE. Download Nutanix port diagrams

Join our mailing list to receive an email with instructions on how to download 19 port diagrams in MS Visio format.

NOTE: if you do not get an email within 1h, check your SPAM filters

You have Successfully Subscribed!

Don't miss any posts. Subscribe To Our Newsletter!!

Join our mailing list to receive the latest news and updates from www.vmwaremine.com.

You have Successfully Subscribed!

Pin It on Pinterest